www.gadgetshelpline.com collects data from its users if and only if they agree to take up the website’s services. Hence, users must at all cost provide information that is true and unambiguous. The website may collect personal information, payment information and device information. However, this is not a definitive list of information that the website may need. Impersonations or other legal repercussions will be dealt according to the prevailing laws.
NAME AND CONTACT INFORMATION
The website will obtain details such as the user’s first, last and middle names. In addition, the website’s representatives may also require the contact information of the user. This can an email id, the mailing address, contact number or all of the above. www.gadgethelpline.com will use this information to communicate with the user however they deem fit.
The payment information is necessary to process the users’ transactions with the website. The website will charge its users for its services and hence require payment information such as the credit card number. The information of this nature will remain highly confidential at any point in time unless the website wishes to take a legal action against a certain user.
The details regarding the user’s device such as the model number or its location is essential to provide service. Sometimes, the website’s representatives will connect remotely with your device or your computer to aid in the troubleshooting process.
Error reports of your device if any must be given to the representative handling the case. Only then, the website will able to provide the correct solution to the user’s query. Withholding such information from
www.gadgethelpline.com will lead to a faulty solution to the user’s query.